Protecting your personal data matters to us. This document explains what personal data we process, why, for how long, and what rights you have. Processing complies with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Czech Act No. 110/2019 Coll., on the Processing of Personal Data.
1. Data controller
- Controller
- Petr Tesař
- Registered address
- Husova 742, 357 35 Chodov, Czech Republic
- Company ID (IČO)
- 75964082
- info@pcservispt.cz
- Phone
- +420 736 722 259
We have not appointed a Data Protection Officer, as we are not legally required to do so. Please contact us using the details above with any data protection questions.
2. What data we process and why
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Replying to questions and enquiries contact form, email, phone | name, email, phone, message content | steps prior to entering into a contract at your request (Art. 6(1)(b) GDPR); for general questions, legitimate interest (Art. 6(1)(f)) | while handling your enquiry; if no contract is concluded, no more than 2 years from the last communication |
| Providing services and performing contracts | name, company, company ID, VAT ID, address, contact details, details of ordered services | performance of a contract (Art. 6(1)(b) GDPR) | for the duration of the contract |
| Invoicing and tax records | billing and identification data, payment details | compliance with a legal obligation (Art. 6(1)(c) GDPR) | for the period required by tax and accounting laws, usually 10 years |
| Protection of legal claims | data from contracts and communication | legitimate interest (Art. 6(1)(f) GDPR) | for the duration of limitation periods |
| Website analytics Google Analytics | cookie identifiers, device and browser information, approximate location (country, city), pages visited | your consent (Art. 6(1)(a) GDPR) | no more than 14 months; you may withdraw consent at any time |
Providing your data is voluntary. However, without contact details we cannot reply to you, and without identification and billing details we cannot enter into a contract with you.
3. Google Analytics and Google Search Console
We use Google Analytics 4 to measure traffic and improve the website, only with your consent given in the cookie banner. Without consent, the analytics code is not loaded at all. Google Analytics does not store visitors’ IP addresses. The service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Data may be transferred to Google LLC in the USA, which is certified under the EU-U.S. Data Privacy Framework.
We use Google Search Console to monitor how the website appears in Google search results. This tool works with aggregated search statistics, does not store any cookies on our website and does not process personal data of individual visitors.
For details about cookies, see our Cookie policy.
4. Who we share data with
We do not sell your personal data. We may only share it with the following recipients, and only to the extent necessary:
- web hosting and email providers who run our website and email,
- an external accountant or tax advisor,
- Google (only if you have consented to analytics cookies),
- public authorities where required by law.
We have contracts in place with our processors that ensure your data is protected.
5. Processing our customers’ data
When providing IT services (e.g. managing servers, email or Microsoft 365), we may come into contact with personal data controlled by our customers. In that case the customer is the data controller and we act as a processor. Such processing is governed by the contract with the customer and our General Terms and Conditions.
6. Your rights
You have the following rights in relation to the processing of your personal data:
- right of access – to find out what data we process about you and obtain a copy (Art. 15 GDPR),
- right to rectification of inaccurate or incomplete data (Art. 16 GDPR),
- right to erasure where we no longer need the data or process it unlawfully (Art. 17 GDPR),
- right to restriction of processing (Art. 18 GDPR),
- right to data portability for data you have provided to us (Art. 20 GDPR),
- right to object to processing based on legitimate interest (Art. 21 GDPR),
- right to withdraw consent – at any time and as easily as you gave it, e.g. via the “Cookie settings” link in the website footer (Art. 7(3) GDPR),
- right to lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, www.uoou.gov.cz, or with the supervisory authority in your EU country of residence (Art. 77 GDPR).
You can exercise your rights by email at info@pcservispt.cz or by post to our registered address. We will reply without undue delay and within one month at the latest.
7. Security and automated decision-making
We protect personal data with appropriate technical and organisational measures – in particular encrypted transmission (HTTPS), access control, backups and antivirus protection. We do not use your data for automated decision-making or profiling that would have legal effects on you.
8. Changes to this document
We may update this document, for example when the services we use or the law change. The current version is always published on this page.